Privacy Policy

Personal Information

We may collect the following personal information when you:

• Apply for training programs or opportunities
• Contact us through our website or email
• Participate in events or workshops
• Subscribe to our newsletters or updates
• Create content for broadcast

This may include:

• Name and contact details (email, phone, address)
• Date of birth and age verification
• Educational background and experience
• Emergency contact information
• Photos, videos, and audio recordings
• Diversity and inclusion monitoring data (voluntary)

Technical Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring websites and search terms
• Cookie and local storage data

Special Category Data

With your explicit consent, we may collect special category data for diversity monitoring, safeguarding purposes, or to provide appropriate support during programs. This is always voluntary and you can withdraw consent at any time.

Legal Basis for Processing

We process your personal data under the following legal grounds:

• Consent: For marketing communications and special category data
• Contract: To provide training programs and services you've requested
• Legitimate Interest: For website analytics and improving our services
• Legal Obligation: For safeguarding and regulatory compliance

Purposes of Processing

We use your information to:

• Deliver training programs and educational services
• Communicate about opportunities and events
• Ensure safety and safeguarding of participants
• Produce and broadcast radio content
• Improve our website and services
• Comply with legal and regulatory requirements
• Monitor diversity and inclusion in our programs
• Prevent fraud and maintain security

Essential Cookies

We use essential cookies to make our website function properly. These cannot be disabled as they are necessary for basic website operations, security, and accessibility features.

Analytics Cookies

With your consent, we use analytics cookies to understand how visitors interact with our website. This helps us improve user experience and content. We use:

• Google Analytics (anonymized IP addresses)
• Vercel Analytics for performance monitoring

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality and your user experience.

When We Share Data

We may share your personal information in the following circumstances:

• With trusted service providers who help us deliver our services
• With regulatory bodies when required by law
• For safeguarding purposes when there are concerns about welfare
• With your explicit consent for specific purposes
• To protect our rights, property, or safety

Third-Party Services

We use the following third-party services that may process your data:

• Supabase: Database and authentication services
• Vercel: Website hosting and analytics
• Email providers: For communications and newsletters
• Cloud storage: For secure data backup and media storage

All third-party processors are carefully selected and bound by data processing agreements to ensure your data is protected to the same standards we maintain.

International Transfers

Some of our service providers may be located outside the UK. When data is transferred internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Security Measures

We protect your data using industry-standard security measures:

• Encryption in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

Data Retention

We retain personal data only as long as necessary:

• Program participants: 7 years after program completion
• Website users: 2 years of inactivity
• Marketing contacts: Until consent is withdrawn
• Broadcast content: As required for licensing compliance
• Safeguarding records: As required by regulation

Your Rights Include:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (right to be forgotten)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision Making: Not be subject to automated decisions
• Right to Withdraw Consent: Withdraw consent for specific processing

Special Protections for Under 18s

As a youth-focused organization, we provide additional protections for participants under 18. We may require parental consent for certain activities and provide enhanced rights regarding deletion of data created when they were children.

Exercising Your Rights

To exercise any of these rights, please contact us using the details below. We will respond within one month and may ask for identification to verify your request.